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Q: Where can I find the
date of manufacture and model number?
Answer: On the back of the seat, you'll find a label with the date of
manufacture and model number.
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Q: When should my
child be moved to a booster seat?
Answer: The SafeGuard Child Seat can accommodate children from 22 - 65 lbs
and up to 57". If the child has reached the weight or height limits,
we recommend that a child use a booster seat until the vehicle safety belt
fits appropriately. If the child sits all the way back against the vehicle
seat; the child's knees bend comfortably over the edge of the seat; the
lap belt fits snugly and lies across the upper thighs; the shoulder belt
lies across the collar bone and center of the chest (without crossing the
neck); and the child can stay this way for the entire trip, then your
child should be the right size to ride safely without a booster. Some
states require that a booster seat be used until the child reaches a
specified height, weight, or age.
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Q: Does my seat
come with a warranty?
Answer: The SafeGuard Child Seat comes with a 7
year limited warranty. Normal wear and tear is not covered.
Replacement parts such as a cover or harness can be purchased online at
www.safeguardseat.com or by calling SafeGuard customer service at
1-800-586-7839.
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Q: What are the weight and height
recommendations?
Answer: The SafeGuard Child Seat can accommodate children 22 to 65 lbs and
up to 57".
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Q: Why should I
register my car seat, and where can I do this?
Answer: Items may be recalled at any time. Without your registration we
would have no way to contact you. You can send in the registration card
that comes with the seat or register
online.
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Q: What is the life
span of the seat?
Answer: Seven years from the date of manufacture under normal use
conditions. This date can be found on a label located on the back of the
seat. If your seat is involved in a vehicle crash, you should replace your
seat. The seat is designed to absorb energy and redistribute it away from
your child. Once it has been in a crash, it may not perform as intended.
IMMI offers a replacement
program for qualifying SafeGuard Child Seats that have been involved
in a vehicle crash.
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Q: How should I
carry the seat when not in use?
Answer: Attach the tether strap connector to the storage location. Put the
strap across your shoulder. Never hold the seat by the harness or the
LATCH straps as this can damage the seat and prevent it from working
properly.
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Q: How can I locate
a car seat fitting station?
Answer: Contact the National Highway and Traffic Safety Administration's
auto safety hotline 1-888-DASH-2-DOT or SafeGuard customer service at
1-800-586-7839 for a location near you.
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Q: How do I know if
my seat has been recalled?
Answer: Check our website for recall information. Other organizations also
post recall lists: Automotive Safety Program at www.preventinjury.org,
National SAFEKIDS Campaign at www.safekids.org.
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Q: Are there
any parts on the seat that will get hot in the sun?
Answer: The buckle and buckle tongues may get hot if left exposed to the
sun. Always check the temperature against the back of your hand before
placing your child in the seat. Cover the seat while not in use to help
prevent possible issues. The buckle pad should also help to protect the
child's legs.
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Q: Should I
replace my seat if it was in a crash?
Answer: Yes. The seat is designed to absorb energy and redistribute it
away from your child. Once it has been in a crash, it may not perform as
intended. IMMI offers a replacement
program for qualifying SafeGuard Child Seats that have been involved
in a vehicle crash.
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Q: Can the SG seat
be used with side air bags?
Answer: For vehicles with side air bags, refer to the vehicle owner's
manual for child restraint instructions and precautions
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Q: Where are the
instructions stored?
Answer: They are conveniently stored at the top of the seat, right above
the headrest adjustment lever. You can access the instructions without
removing the seat; we also include an instructional DVD.
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Q: How can I
get replacement instructions or instructions in Spanish?
Answer: Instructions are always available in PDF form online in English
and Spanish. For a free replacement instruction manual, please contact
SafeGuard Customer Service at 1-800-586-7839. (Shipping and Handling fees
apply.)
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Q: Does the
SafeGuard Child Seat meet Federal Standards?
Answer: Yes. The SafeGuard Child Seat meets and exceeds all Federal safety
standards.
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Q: Has it been
thoroughly tested?
Answer: IMMI's Center
for Advanced Product Evaluation (CAPE) offers extensive product
testing and evaluation. CAPE's state-of-the-art instrumentation and data
retrieval system allows our SafeGuard Child Seat engineers to test various
installation scenarios and to make sure our seat meets and exceeds all
applicable standards. The SafeGuard Child Seat was also tested at a
neutral testing facility where it also exceeded all applicable standards.
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